Evelyn-halliday
May 29, 2026
"Not bad, just not all that"
The cookies were good, don’t get me wrong. I just think the way they looked on socials had me expecting something a little more, you know? They’re fine, but the hype made them seem...
KathleenCrandall_82
May 28, 2026
"It froze fine, but once I thawed it..."
It froze fine, but once I thawed it out, it ended up dry. I reached out to support and felt like they were kind of blaming me for how I stored or thawed it, which didn’t feel great. Overall, not the best experience.
anna_Thompson75
May 22, 2026
"At first I was like, okay..."
At first I was like, okay, no big deal, I’ll just check the calorie info real quick. But then I couldn’t find anything clear, and that annoyed me fast. It started feeling a little sketchy, like why is this so hard to see?
"Cookies were disappointing and the whole thing felt impersonal"
I was excited to try mycookiedealer, but the cookies just didn’t taste that fresh to me. A couple were decent, but most of them felt like they’d been sitting around for a while. The texture was the biggest letdown, I was expecting soft and chewy, but they were more dry and crumbly, and a few had edges that were almost hard. The flavors weren’t awful, but with cookies, freshness is kind of the whole point. I also didn’t love how there wasn’t really any human contact through the process. It all felt automated and impersonal, which made it even more frustrating when the order wasn’t great. Not sure I’d order again...
Pauline_everett71
May 15, 2026
"Hard to order with food restrictions"
I really wanted to give these cookies a try, but the dietary info just made me pause. I usually rely on quick cues like clear gluten-free or dairy-free labels so I can decide fast, and I couldn’t really do that here. The allergen details felt a little too vague for me.
For a cookie site, I expected it to be easier to shop with restrictions. I didn’t want to play guessing games with ingredients, so I ended up not ordering. Kind of frustrating because I was ready to buy
hello_rita864
May 09, 2026
"Cookies were still okay"
I was a little unsure at first, but... the cookies were actually still fine inside. They looked okay, tasted fine, no real complaints
"Really big, but a bit too rich for me"
This was huge, honestly. Like, way bigger than I expected. It tasted good at first, but after a few bites it started feeling a little too rich for me.
Cathy_harvey78
April 04, 2026
"Pretty bland after a few bites"
I wanted to like this, but the flavor was just kind of bland to me. At first I thought maybe it was just a subtle taste and it would grow on me, but after a few bites it started feeling really repetitive. There wasn’t much depth or anything that made me want to keep going back for more, so it got boring quickly.
Sang-conti
March 30, 2026
"Had to dig a bit for the allergen info"
The allergy info was there, but, it wasn’t super clear to me, and I had to spend a little too much time looking for what I needed
john-Brock
March 26, 2026
"Customer service took too long"
Not gonna lie, I’m giving 2 stars because the customer service was just way too slow for me. I had a question about my order and it took longer than I expected to hear back. When they finally did reply, it felt short and not all that helpful. The whole thing ended up making the order feel more stressful than it needed to be.
delisaguerrero7519
March 24, 2026
"Didn’t really feel gift-ready"
The cookies tasted fine, but when I saw the box, my first thought was that it just didn’t feel right to send as a gift. It looked a bit messy and not as put-together as I expected, so it ended up feeling kind of awkward.
Domingo-carrigan
March 23, 2026
"Drops Sell Out Way Too Fast"
A friend recommended this to me, and I was excited to try it, but the drops sell out so fast that I can never actually order anything. It’s frustrating when you’re ready to buy and everything is gone almost immediately
"Shipping was fine, just a bit slow"
Shipping was alright, I guess. Not awful, not amazing. The package did get here and the tracking actually worked, so that part was fine. It just took a few extra days longer than I figured it would, which was kinda annoying. Nothing was missing or messed up though, so there’s that. I’d probably order again, but definitely not if I needed the stuff in a hurry.
julia-Holloway
March 08, 2026
"The cookies were actually really good, so no..."
The cookies were actually really good, so no complaints there. But the pickup process was kind of frustrating. It felt like the instructions kept changing or weren’t clear, like every time I thought I knew what to do, the goalposts moved a little. Ended up taking longer than I expected. The staff was nice once I got help, though, so overall it was a mixed experience.
hello_dustin468
March 08, 2026
"Too pricey, and I had to chase them"
The cookies were just too expensive for what they were. I was hoping they’d be worth it, but I didn’t feel like the price matched the quality. On top of that, I had to chase them up about my complaint, which made the whole experience even more frustrating.
amanda.Jones
January 26, 2026
"Good cookies, but the handling and messages were a bit much"
The cookies were good, and ordering was simple enough. I liked the flavor options, and it was fun trying something different. That said, the box looked like it had been tossed around a bit, and a couple cookies were broken, which was annoying because it felt like careless handling more than anything.
My other issue is the emails and texts. I signed up because I wanted to hear about new drops, but sometimes the reminders come way too close together. It’s not the worst thing ever, but between that and the banged-up box, the whole experience was just kind of frustrating. 3 stars for me.
"Good overall, but the site was a bit slow"
The website was easy to use and I got my order placed without too much hassle. Checkout was clear, and I got the confirmation email right away, which was nice. That said, a couple of pages loaded kind of slowly, like the site wasn’t exactly in a hurry to help me finish. Overall it was a good experience, just not perfect.
"I don’t know why, but this just..."
I don’t know why, but this just tasted kind of fake to me. It was way too sweet, and the ingredients came across a little cheap. Not really something I’d go for again.
SidneyDiorio_18
December 29, 2025
"The site does look fun and the..."
The site does look fun and the cookie photos are really nice, so I wanted to enjoy browsing it. But some areas felt kind of crowded, and I kept feeling like I was the one struggling to find my way around. It’s not bad at all, I just wish it was a bit cleaner and easier to look through without feeling like everything is coming at me at once.
CARABALLO
December 25, 2025
"Order didn’t match what the website said"
I was confused with my order because the website made it seem like one thing, but what showed up was different. I ordered a few items, and some were wrong or missing when the box arrived. The packing slip didn’t really match what was inside either, which made it even more frustrating. Fulfillment also took longer than I expected, and the updates weren’t very clear. The cookies themselves were fine, but the order accuracy and delivery experience could’ve been a lot better.